In today’s modern world there is a lot more to think about when planning how to set up a mobile office than just having a laptop, mobile phone and being able to “VPN in”. As we enter an age of mobility, it is important to have a strong grasp on what is required to..
No matter who you are chances are in some form you have a customer or a client. At Inbound 2017 we had the opportunity to chat to one of our friends and partners, Brad Benner, founder of SmileBack.
SmileBack is a client experience platform that lets you actively..
When posed with a question such as "What makes a good customer service experience", we need to look at something called "the human element". Having this people perspective is often neglected in today's hectic and fast-paced world.
Have you ever wondered what it would be like outsourcing your technology services? Is the grass really greener or does it present more challenges? ‘How do I go about it?’ and ‘will it work for my business?’ are common questions that’s often difficult to know if you..
Regular change is inevitable in the ever-evolving environment of ICT. Whether it be upgrades to existing infrastructure, or the introduction of new innovative business solutions, the process will involve change, which will need to be carefully managed with your..
Microsoft’s Office 365 Nonprofit E1 Plan is perfect for organisations in the nonprofit, health and community sectors. Office 365 encourages nonprofit members to become digital nomads as staff can work remotely and are still able to collaborate with their team..
Evolve IT recently came across a thought provoking report that sheds light on the exciting changes occurring on the non-profit innovation front. While non-profits have traditionally lagged in the technology space, Give Easy found that the non-profit sector’s..
The benefits of modern IT are commonly spruiked. Less often discussed however, are the potential risks. As important as maintaining current infrastructure and adopting modern technology, identifying these risks and planning for a worst-case scenario is the key to..
Decreased not for profit sector funding and engagement has brought forth an industry-wide tech revolution. NFP technology strategies now focus on building advocacy, staff efficiency and improved impact measurement. This revolution is in stark contrast to traditional..
A key issue facing non for profits is how to continually maximise social impact for every dollar of investment. A winning not for profit technology strategy achieves enhanced social return on investment by supporting a range of technology solutions that encourage..
As the not-for-profit sector becomes increasingly competitive, you need to find ways to do more with the tools and resources you already have. Information and Communications Technology (ICT) plays a vital role in enabling you to identify efficiencies, reach..
As many NFPs operate on a lean budget and have limited IT resources, moving to the cloud can be an understandably difficult proposition.
However, when it comes to the cloud, the benefits clearly outweigh the difficulties and can actually help NFPs save time and..
Evolve IT was invited to speak at the Synnex Alliance 2017 in a panel discussion on the importance of customer centricity, changing customer profiles and the meaning of digital transformation.
Regardless of the type of organisation you run, or the size of your operation, the risk of a cybersecurity breach is ever-present. Hackers are skilled and relentless, and security protocols change constantly.
As a charity, health/community organisation or..
When you operate a not-for-profit, every dollar counts. In order to raise awareness for your cause, attract ongoing support, and generate results for the community, smart financial management is extremely important. For this reason, many NFPs are turning to..
Cybercriminals continue to target those in financial positions in an attempt to gain access company finances.
Today we had an instance where one of our clients was exposed to a targeted cybercrime attack via email. Not to be mistaken with a ransomware or phishing, ..
Today, data is everywhere. As a charity, health/community organisation or not-for-profit organisation, you collect and house a surprisingly enormous amount of information about your cause, your organisation, and the members of the community with whom you interact.
Successfully running a charity, not-for-profit (NFP) or health/community organisation is no easy feat. Budgets are lean, yet you need to run highly effective marketing campaigns, and your sources of funding are ever fluctuating. The last thing you want to worry..
Why scalability is important for NFPs
Running an organisation in the not-for-profit (NFP), charity, health or community sector is not easy. Due to funding and different programs you run, you may have volunteers or contractors coming in and out of your business..
Last week Apple celebrated ten years since it first launched the iPhone. I remember the day it was launched like yesterday; the world was excited – every news program was talking about it, and even in the country town of Hamilton, Victoria tech gurus were..
Cybercrime organisations make a pretty good living out of sending targeted emails to personal and business email accounts. If you are an individual who holds a finance position or has access to company finances, well then you are considered a holy grail to..
petya/PetrWrap Ransomware uncovered
A new ruthless malware has plagued across the world overnight named PetrWrap a variant of the Petya virus. The virus is similar to WannaCry in the way it attacks the Windows Server Message Block (SMB) service, which is used to..
For far too long IT security had been a second thought for business’ in the small to medium market space. The ‘we are too small for hackers to worry about’ attitude has been a common misconception over the years. Although most business owners rate IT security as..
It’s a Crytolocker variant that is catching any unprepared victims off guard. Hitting the unsuspecting victims where is hurts most, your data. WannaCry is just that, a ransomware that will make you want-to-cry
Over the weekend, a massive global Ransomware attack became quite public news, hitting many large organisations. One of the most concerning was the British National Health Service (NHS) which crippled the ability to provide care to patients.
It was a humbling experience for Evolve IT to be awarded their first Connecting Up Not-For-Profit (NFP) Technology Award. Not every day do you get acknowledged for “Using Technology to Connect to the Community | Best Small to Medium Enterprise” especially on Star..